1. Information we handle
Depending on how you use Negatify, information may include account and sign-in details, prompts and instructions you submit, generated code and project files, support messages, payment and transaction references, and technical or usage information such as device, browser, logs, and feature activity.
2. How information is used
We use information to provide and maintain Negatify, authenticate users, generate and store projects, operate billing and credit balances, secure the service, troubleshoot issues, prevent abuse, and respond to support requests. We may also use aggregated or de-identified information to understand and improve service performance.
3. AI features and project content
When you use AI features, prompts and relevant project context may be processed by the model or infrastructure providers needed to deliver the feature. Do not submit passwords, payment-card details, or other sensitive information unless a feature specifically requires it and you are comfortable doing so. Review any applicable provider terms for information about its processing practices.
4. Payments
Payments may be handled by third-party payment processors. Negatify may receive transaction identifiers, payment status, amount, and related billing details, but payment-card information is handled according to the processor’s practices. We use payment information to confirm purchases, add credits, maintain records, and help prevent fraud.
5. Sharing and service providers
We may share information with service providers that help us host the service, authenticate accounts, process payments, provide AI functionality, store files, monitor reliability, or provide support. They may process information as needed to provide their services. We may also disclose information where required by law, to protect rights and safety, or in connection with a business transfer.
6. Retention and security
We retain information for as long as reasonably needed to provide the service, maintain account and transaction records, resolve disputes, enforce agreements, and meet legal obligations. We use reasonable safeguards, but no system or transmission method can be guaranteed to be completely secure.
7. Your choices
You can choose what information you submit and may stop using the service at any time. You may contact us to ask about accessing, correcting, or deleting personal information, subject to legal, security, and operational requirements. Some project or transaction records may need to be retained where required by law or for legitimate recordkeeping.
8. Children and third-party services
Negatify is not intended for children who are not permitted to use the service under applicable law. The service may link to third-party sites or integrations; their privacy practices are governed by their own policies.
9. Changes and contact
We may update this policy as the service changes. The updated date above indicates the latest revision. If you have a privacy question or request, contact the Negatify team through the support channel provided in the app or on our website.